Contact

Ask about a product, discuss a team order, or get help with an existing purchase. Use the form below and include the details relevant to your question.

• Choosing a product. Include the product name or link, what you want it to do, your operating system and any relevant software. If you are comparing options, the desk-gear buying guide is a useful starting point.
• Bulk or gifting. Share the occasion, products or use case, approximate quantity, budget, destination countries and target date. See the team-order brief for details. Availability, custom requests and delivery arrangements need confirmation for the proposed order.
• An existing order. Include your order number and a short description of the issue. For setup questions, tell us what you tried and what happened. Do not include passwords, payment-card details or private access tokens.
• A parcel that has stopped. If tracking has not moved for 10 days, or it is marked delivered and is not with you, tell us and we will replace or refund it. We will not ask you to chase the carrier.
• A carrier asking you for duty on a US order. Do not pay it. Send us the demand and we will resolve it, and reimburse you if you have already paid.
• Ordering from outside the United States. We ship to 28 countries. International tracked shipping is $10, with an estimated 7–14 business days in transit. Check your country at checkout; if it is not listed, contact us before ordering. Local duty or VAT may be charged on delivery.